Refund policy
Refund & Return Policy
JESUS SAVES Return & Cancellation Policy
At JESUS SAVES, every garment is carefully made-to-order with intentionality and faith. Because each piece is crafted uniquely for you, we are unable to accept returns or exchanges unless there is a defect or mistake on our part.
Return Policy
Since all of our items are custom-made, we cannot offer returns or exchanges based on sizing, color preference, or change of mind. However, if your order arrives damaged, defective, or incorrect, we are committed to making it right.
To report a quality issue:
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Please email us at info@jsca.co within 7 days of receiving your order.
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Include your order number, a brief description of the issue, and photos of the item for review.
If the problem is confirmed to be an error on our end, we will gladly issue a replacement or a full refund at no cost to you.
Order Cancellations
Because each product is made specifically for you, we are unable to cancel orders once they have entered production.
This does not affect your right to cancel an unshipped order if we cannot meet the promised shipping timeframe and you do not agree to a delay. Nothing in this policy limits rights you have under applicable consumer law.
If you need to request a cancellation:
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Email us at info@jsca.co as soon as possible after placing your order.
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If your order has not yet begun production, we will do our best to cancel it in time.
We appreciate your support and understanding of our faith-driven, made-to-order process.
If you have any questions, concerns, or need assistance, our team is here for you!
Contact Us:
info@jsca.co